What Information We Collect From You

In General we receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, username and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We may also request information about your location, travel plans and co-working preferences. You can choose not to provide information to us, but in general some information about you is required in order for you to receive relevant offerings from SkyBlue and its partners and enjoy other benefits of being a registered member. For example, only registered members are able to post co-working space reviews, participate in discussion forums, email SkyBlue content to themselves and others, access members-only newsletters and co-working content, and enter surveys, contests, or sweepstakes. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site. Information About Others. You will have the opportunity to provide contact and co-working-related information for other people through our Website. If you make a reservation for someone else through SkyBlue, you will need to submit that individual’s personal information. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.

Information From Other Sources

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to other information about you. For example, if you visit SkyBlue by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third party services, such as social media services, through our Website or before coming to our Website, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website in accordance with the practices outlined in this section and Policy. We have partnered with Facebook to provide personalized content on SkyBlue for members of Facebook. If you are logged into Facebook and SkyBlue, SkyBlue will be personalized for you when you visit the Website, even if you are a first-time user of SkyBlue’s Website. For example, we will show you reviews that your Facebook friends have posted on SkyBlue and co-working spaces they have visited. In order to provide you with this personalized experience, Facebook provides us with information that you have chosen to make available pursuant to your Facebook privacy settings. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available. If you decide to turn off personalization, you can do so by first logging into Facebook and (1) selecting “Edit your profile” from the “SkyBlue” drop-down menu on the Member Profile page and clicking “Disconnect” in the Facebook Connect status box, or (2) selecting “Connected accounts” from the “SkyBlue” drop-down menu on the Member Profile page and clicking “Disconnect” under “Facebook Settings.” You can also turn off personalization by editing your app settings on Facebook. Please note that if you have Facebook friends who are using SkyBlue, they may also have shared information about you with us through Facebook. If you wish to prevent that sharing, you can do so by editing your Facebook privacy settings.

Automatic Information

We automatically collect some information from your computer or Device when you visit SkyBlue. For example, we will collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

Cookies and Other Web Technologies

Cookies are small data text files and can be stored on your computer’s hard drive or your Device (if your Web browser permits). SkyBlue, its affiliated websites, and Apps use cookies for the following general purposes: To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We also may record your password in a cookie, if you checked the box entitled "Save this password for automatic sign-in." Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. To help us customize the content, experience, and advertisements provided to you on our websites and Apps and on other websites across the Internet. For example, when you access a web page, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests. See “Display Of Advertising For Your Preferences” for more information about our online advertising practices and your choices. To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon). The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most types of cookies. Our sites also may use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.

How We Use Your Information

SkyBlue uses the information we collect about you for the following general purposes: for registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about SkyBlue and invitations from the SkyBlue community; to enable us to publish your reviews, forum posts, and other content to the SkyBlue community; to facilitate your booking of co-working space reservations; to respond to your questions and comments; to measure interest in and improve our products, services, and Website; to notify you about special offers and products or services available from us or our partners that may be of interest to you; to otherwise customize your experience with SkyBlue, including customizing the ads shown to you; to solicit information from you, including through surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection. If you have signed up as the owner or manager of a co-working space, or listed your co-working space in our Co-working Spaces section, we will send you email messages at the email address you provide to us. Please review "Your choices with respect to the collection and use of your information" below. With whom we share your information, SkyBlue may share your information with the following entities: Suppliers, including but not limited to co-working space managers or owners who fulfill your co-working related reservations; throughout SkyBlue and its affiliated sites; all products and services provided by third-party suppliers are described as such. Information that we share with suppliers to facilitate reservations will be treated according to applicable suppliers’ privacy policies, except for payment information. We share payment information only when it is necessary for reservations facilitated through or made on SkyBlue, and we restrict suppliers’ use of payment information for these purposes. We encourage you to review the privacy policies, terms of use, and other policies of any co-working space supplier whose products and services you may purchase through SkyBlue. Please note that these suppliers also may contact you as necessary to obtain additional information about you or your co-working plans, to facilitate your co-working space reservations, or for other purposes consistent with the practices described in their privacy policies and terms of use.

Third-Party Vendors

We may also authorize third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention to collect information on our behalf, including, for example, as necessary to operate features of our Website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

Referring Websites

If you were referred to SkyBlue from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and co-working preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to SkyBlue.

Your Choices With Respect To The Collection And Use Of Your Information

As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on SkyBlue. You also can add or update information and close your account as described above. If you decide to close your SkyBlue account, we will deactivate your account and remove your profile information from active view. Please note, however, that we may retain in our files some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements. As a registered SkyBlue member, you can modify your email subscription choices at any time on the Member Profile page. Whether registered as a SkyBlue member or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your SkyBlue account, without offering you the opportunity to opt out of receiving them. Email Communications. SkyBlue wants to make it easy for you to take advantage of co-working related opportunities on our Website. One way we do this is by sending you email messages that contain information about your apparent co-working-related interests. For example, if you search for a co-working space in New York or reviews on SkyBlue, we may send you an email message reminding you about special co-working space offers in New York. Similarly, if you receive an email about New York co-working and demonstrate an interest in New York co-working spaces or reviews by affirmatively clicking on a link about New York co-working spaces in the email, you may receive an email about New York co-working space offers. We believe these email messages will provide you with useful information about co-working-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from SkyBlue, you will not be able to access portions of our site.

How We Protect Your Information

We want you to feel confident about using SkyBlue, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Children's Privacy

SkyBlue is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

External Links

If any part of the SkyBlue Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes To This Privacy Policy

SkyBlue may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.

How You Can Contact Us

If you have questions about this Privacy Policy, please contact us at: +60 3 2260 1655. Please be aware that calls to and from SkyBlue may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, for fraud prevention purposes, or to provide training to our staff. We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy. ©2021 SkyBlue. All rights reserved.
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